Employment Opportunity: Development Officer

In News


The Museum of Contemporary Art Toronto Canada (MOCA) is in a defining phase of its evolution, as it moves into a landmark heritage building and advances 20 years of exhibiting, collecting and nurturing innovative contemporary art and cultural practices.

In spring 2018, MOCA will open a 55,000 square foot home in Toronto’s Junction Triangle. The expanded MOCA will realize its vision through three major exhibitions per year, complementary programs and artist production studios.

Through its spaces, programs and services, MOCA  will engage with the public and be a “listening museum”, an inviting hub purposefully designed to explore and cultivate public participation and inspire collaboration, inclusion and diversity.

Position Summary

Location: Toronto, Ontario
Closing on: Open until filled
Start date: Early May
Interviews begin: Week of April 9th
Employment type: Full-Time
Reporting to: Development Manager
Direct reports: Interns if applicable

The Development Officer will contribute to all facets of MOCA’s  fundraising initiatives. They will play a key role in growing an engaged community of supporters through a compelling membership program. They will be responsible for processing financial contributions, maintaining accurate records, contact and list management within Tessitura, MOCA’s enterprise customer relationship management platform. They will be exposed to and support an integrated and expanding suite of fundraising strategies including major gifts, annual giving, grants and government relations, sponsorship, and special fundraising events.

The successful candidate will report to the Development Manager, work closely with all members of the Development team, and further collaborate with colleagues across all MOCA departments.

The position presents a phenomenal opportunity to contribute to a unique and growing cultural institution while building skills essential to a career in arts administration, and is ideal for an energetic doer who has a passion for contemporary art.


Membership Program

  • Plan and implement acquisition, evaluation, reporting and stewardship strategies
  • Lead day-to-day member relations
  • Lead the delivery of a suite of innovative, exciting and high-value member benefits including special events/receptions
  • Coordinate the creation of compelling materials for member cultivation, solicitation, renewal and stewardship
  • Coordinate the identification and engagement of prospective new members
  • Coordinate the participation of colleagues across departments


  • Maintain accurate records, input fundraising-related activity, generate reports, manage contacts and contact lists in MOCA’s enterprise CRM Tessitura
  • Process all financial contributions and receipts from donors, sponsors and grantors
  • Ensure privacy and data quality controls
  • Maintain electronic and paper filing systems
  • Coordinate and execute the timely acknowledgement of all supporters including correspondence as well as print, web and on-site signage recognition
  • Coordinate departmental collateral and stationary
  • Support departmental scheduling needs as requested


  • Support the cultivation, solicitation and retention of donors, sponsors and grants through prospect identification and research as requested
  • Support the execution of special fundraising events including large scale galas and parties, and smaller cultivation/stewardship receptions
  • Support departmental evaluation and reporting strategies
  • Support and/or participate in ad-hoc management and internal committees
  • Support working relationships with members of the Museum of Contemporary Art Toronto Canada supporters, its Board of Directors and Sub-Committees
  • Actively research and keep up-to-date on portfolio-relevant trends, innovations and technologies
  • Be an informed member of Development team, make creative connections between people, projects and programs to increase revenues and donor/sponsor/funder engagement
  • Maintain a high degree of motivation, work ethic and superior attention to detail
  • Participate in and support additional organizational projects as requested


Experience and Skills

  • A minimum of two years of relevant experience
  • Relevant post-secondary education including degrees and/or certificates in fundraising, marketing/communications or arts administration is considered an asset
  • Experience with relational databases and/or CRM platforms is essential, previous experience with Tessitura is preferred
  • Practical experience cultivating, soliciting, closing and stewarding donations and/or memberships of $2,000 and above
  • Experience coordinating or supporting membership programs and/or annual giving campaigns
  • Advanced Microsoft Office skills
  • Demonstrated project management expertise
  • Outstanding social, customer service and relationship management skills
  • Highly effective and clear written and verbal communication skills
  • Experience working with senior board and committee level volunteers is considered an asset
  • Demonstrated working knowledge of Toronto’s arts community is considered an asset
  • Experience working at multi-stakeholder not-for-profit and/or in a start-up environment is considered an asset.

Personal Attributes

  • Professional and polished
  • Social and personable
  • Highly organized and detail-oriented
  • A strong multitasker
  • Flexible and agile
  • Proactive, demonstrates initiative and problem solving ability
  • Takes ownership and is accountable
  • Thrives in a dynamic and fast-paced environment

Please submit applications to humanresources@museumofcontemporaryart.ca.

Applications must be submitted as one pdf document. Please include a letter of motivation, a maximum two-page CV and your salary expectations. Incomplete submissions will not be considered. Please indicate the position you are applying for in the subject line of your email.

Only those selected for an interview will be contacted, no phone calls please.

The Museum of Contemporary Art Toronto Canada advocates equal opportunity for all employees and applicants for employment, and is committed to diversity in the workplace.